Privacy

PRIVACY NOTICE

DigitalThink LLC (“DigitalThink”) cares about your privacy. This Privacy and Cookies Statement (“Privacy Notice”) explains how we will process your Personal Information (any information that can be reasonably related to you as an individual) from your use of this website, interaction with us, or use of DigitalThink services, online or offline (collectively “Services”).

***YOU CONSENT TO THIS PRIVACY NOTICE THROUGH ANY CONTINUED USE OF THE SERVICES.***

Privacy Notice Last Updated: April 2, 2024.

Please check here each time you use or access any Services for changes to this Privacy Notice. Changes are effective when posted in this Privacy Notice subject to applicable law.

WHAT DO WE COLLECT?

1. Your Full Name and your contact information such as email, phone number, postal address, etc.

2. The Content of Your Communications with DigitalThink (or an affiliate or service provider acting on behalf of DigitalThink) including but not limited to a chat or contact form you fill out, email you send, or other communication in any medium from you to the aforementioned parties.

3. Device information and analytics about your use of this website (see also Cookies section).

4. Schedule Information if you schedule a consultation.

5. Transaction History such as the training or consulting services you purchased, the details of the transaction, notes or work evidence from the performance of the transaction and other reasonably transaction related information.

6. Payment information if applicable. For instance, your credit card number or other financial number, expiration date, security code, billing address and other financial information associated with your purchases.

7. WEBINAR PLATFORM PROVIDERS: Unless otherwise stated, when you attend a training webinar or use another online service the platform or vendor may collect your device information, browser information, activity within the service, your contact information, demographic information, and other information that they may use to build profiling and other data sets to market to you, improve their services, or to provide the services. Please visit the vendor’s terms of use and privacy notice (Zoom.com) before registering for any Service to determine your options and obligations. We may collect information from the Webinar platform provider about your attendance and other related aspects about your participation in the Service.

WHEN DO WE COLLECT IT?

• When you fill out a contact, register for a Service, access or use any part of the website, fill out a website form or communicate to us through any medium.

• When you send us information through the contact form, email or other interaction with us through this website.

• When you purchase anything through this website.

• When you attend a webinar or other online service

• If your employer provides it as part of a service purchased by your employer.

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

1. Secured Hosting Providers -we have to store the Personal Information somewhere! 😊

2. PCI Compliant Payment Processor Provider and Financial Institutions— only of course if you purchase something or consent to a payment method on file!

3. Service Providers providing us functional and technical support, webinar platform providers, and other service providers.

4. Law Enforcement or anyone else if required by law or we feel it is necessary to enforce our rights.

5. Affiliates for the purposes of providing or improving our Services.

DO NOT TRACK AND SELLING YOUR PERSONAL INFORMATION.

Do We Sell Your Personal Information to Third Parties for Their Direct Marketing? No, we do not sell your Personal Information.

Do We Respond to “Do Not Track Options” on Your Web Browser? No.

Do We Track You Across Other Third-Party Sites? We may track you across other sites owned or operated by DigitalThink for the purposes of ensuring services are delivered to you in the time and quantity of your purchase and for the administration of your purchases. We may collect data from your webinar or other Services but only for the purposes outlined in this Privacy Notice. The webinar platform or another platform provider may track you across third-party sites. Please visit their website to view their terms of use and privacy policy (Zoom.com).

LINKS TO OTHER WEBSITES

This website may contain links to punch out to third party sites. Some Services may require the use of a third-party site or platform, such as a webinar platform provider. We may offer this as a convenience or as part of fulfilling a transaction. Please note that these sites may have their own privacy policy and terms of use separate and apart from this Privacy Notice and your relationship with DigitalThink.

SECURITY

No system or process can guarantee it is impervious to any possible security issue but we take appropriate technical and organizational measures to keep your Personal Information safe and regularly review our measures to be sure they remain appropriate based on changing conditions.

What are Cookies?

• Cookies are small text files put on your computer or device. They may be put on your computer by us or by a third party.

What Cookies might be used with the Services?

• We may use cookies to personalize your experience on our website, and to remember you and your choices.

• We may use cookies for analytic purposes to improve and deliver our Services. We may collect some demographic information about you, your general location, your browser/device type, times of access, pages accessed, length of access, any processes through the website your engaged with, and similar analytics.

• We may use cookies to determine your preferences and for marketing to you of services or products that might be of interest to you.

• Web beacons or pixels may be used.

Can I disable the Cookies?

• You may be able to disable cookies through your browser configuration options. Please see how to disable Google Analytics Cookies Here, if Google Analytics is being used.

• However, some functional cookies are required to operate the website and you may not be able to use all of the website functionality without them.

How long are Cookies kept?

• Some cookies are session cookies and disappear after you close your browser. Cookies for online courses may persistent cookies that stay to accumulate information on use of the course for the purposes of being able to improve our services to you. These cookies are kept no longer than 13 months.

Does this Website collect IP Addresses?

• As part of a log file of who enters, the hosting service may capture IP addresses.

• IP addresses may also be captured by some services for tracking and analytic purposes.

Webinar, Training and other Services

• For Webinars or other services, we may use the Zoom platform or another third party platform that may track you across websites, the courses accessed, the time and date you accessed, demographic information, other course usage information, your IP address and more. They may build profiles of you for marketing purposes. They may use this information to improve their services. Please check Zoom.com for their applicable cookie policy that will apply to you separate and apart from your relationship with DigitalThink.